Losing the items, how can I get back?

If you have lost ItemsGoldSilverDiamondRuby or Equipment due to bugs or errors, please send your detail issue to Customer support, with added data like at below:

  1. Email ID Play game store / Face Book
  2. Nickname / IGN
  3. Server (if the game has it)
  4. Video and Screenshot of issue
  5. Your receipt purchase / Google Play Receipt

Please send this detail information to our Support Team through Contact Us

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