How Do I Reinstall the Game?

If you’re experiencing glitches and errors, reinstalling the game can help bring everything back to normal.
 
Start by making sure your game is connected to Apple Game Center or Google Play Games Services. Some games will also provide Facebook login. You won’t lose any progress as long as you login into the game using one of method above.
 
iOS steps for Reinstall the Game:
1. Exit the game by pressing the Home Button
2. Locate the Game Icon, tap & hold it until it begins to wiggle
3. Tap the X in the corner of the icon and agree to delete the app
4. Open the App Store and download the game
5. Log back into Facebook or Apple Game Center in your device settings
6. Launch the game
 
Android steps for Reinstall the Game:
1. Exit the game by pressing the Home Button
2. Open Settings and then Application Manager/Apps
3. Search the game that you want to Reinstall
4. Tap the game icon in the Application Manager/Apps and then tap Uninstall
5. Open the Play Store and download the game
6. Launch the game
 
Hope this helps! If you’re still experiencing any problems, please feel free to Contact Us for submit a support ticket. 

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